eCOMPENDIUM has been developed for hotels leveraging substantial operational knowledge with people who have worked in the industry for over 30 years.
GUEST USER EXPERIENCE
- Home screen highlighting: The hotel restaurant (increase spend per room), Special offers (make timely offers), Guest service (quick two-way messaging for guest and staff).
- Room service: Displaying menu with images. Show availability, price, description, modifiers, extras and notes.
- Special offers: Displaying images, availability and pricing.
- Local dining: Displaying local restaurants that you partner with. Hotels can also make recommendations of restaurants that are exceptional.
- Housekeeping: Allowing guests to order extras that make hotels better self-service apartments.
- Hotel information screens to learn: check out time, how to connect to the WiFi, how to use the phone, safety procedures etc.
STAFF USER EXPERIENCE
- See all requests from every room on one screen. Filter these requests by status or department to get a more streamlined workflow.
- Fully customisable categories: Create your own categories, items, descriptions, add your own images and pricing, all on the go. This applies across special offers, housekeeping, nearby restaurants.
- Integrated menu system: Integrated with your POS system *(approved partners only)* to bring in menu data. No double-handling of data and a consistent integrated experience for the guest.
Hotel manager features
- Full management of all elements in your eCompendium from a stylish, comfortable user interface.
- Set up all users including all staff from all departments.
INTEGRATIONS OF eCOMPENDIUM
- Fully integrated with your POS system (for approved partners).
- Fully integrated with your PMS (oracle suite 8) to bring in guest and room information for a seamless experience for guests and easy use for staff.